Subject: Safety Recall J0U– Remedy
TRD Brake Kit Designed for:
2011 - 2016 Model Year Scion tC and
2008 - 2015 Model Year Scion xB
NHTSA Recall No. 18E-091
On September 20, 2018, Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on TRD Brake Kits that were designed for 2011 – 2016 model year tC vehicles and 2008 – 2015 model year xB vehicles.
Condition:
If an involved Scion tC or xB is equipped with an optional front wheel TRD brake kit, there is a possibility that the brake hoses installed as a part of this kit could become damaged over time. This condition could lead to reduced braking performance while driving, increasing the risk of a crash.
Remedy:
All known owners of the Scion xB and Scion tC vehicles, on which an involved optional TRD brake kit could have been installed, will be notified by first class mail starting mid-November. If an involved TRD Brake Kit has been installed, any authorized Toyota dealer will replace it with a standard equipment brake kit for that vehicle model. Separately, to ensure customer satisfaction, Toyota will be offering these owners compensation equivalent to the value of parts and labor for a new TRD brake kit.
Covered Vehicles:
There are 544 TRD Brake Kits which were installed at vehicle processing centers, by dealers, or sold over the counter that were designed for 2011 to 2016 model year Scion tC and 2008 to 2015 model year Scion xB.
To ensure all potential owners with these TRD brake kits are notified, approximately 331,600 vehicle owners will be notified of this Safety Recall.
Owner Letter Mailing Date:
Toyota will begin to notify owners by mid-November 2018. A sample of the owner notification letter has been included for your reference.
Frequently Asked Questions
What is the condition?
If an involved Scion tC or xB is equipped with an optional front wheel TRD brake kit, there is a possibility that the brake hoses installed as a part of this kit could become damaged over time. This condition could lead to reduced braking performance while driving, increasing the risk of a crash.
What is the TRD brake kit?
The TRD brake kit is a genuine Toyota accessory that replaces the standard brake rotors, calipers and hoses with larger components to further enhance braking performance.
Are there any warnings that this condition exists?
No. There are no warnings that this condition exists. However, if the condition occurs, a brake warning light may illuminate, the brake pedal may feel softer or “spongey,” and brake performance may be affected.
Can I determine if my vehicle is equipped with the TRD brake kit?
Yes. The TRD brake kit is located at the front wheels of the vehicle. The brake calipers are red and have the TRD logo located on the side.
What if I cannot determine what brakes my vehicle is equipped with?
Any authorized Toyota dealer can inspect your vehicle to determine if it is equipped with the TRD brake kit FREE OF CHARGE.
How many TRD High Performance Brake Kits are covered by this Safety Recall?
There are 544 TRD Brake Kits which were installed at vehicle processing centers, by dealers, or sold over the counter. These kits were designed for 2011 to 2016 model year Scion tC and 2008 to 2015 model year Scion xB.
What is Toyota going to do?
All known owners of the Scion xB and Scion tC vehicles, on which an involved optional TRD brake kit could have been installed, will be notified by first class mail starting mid-November. If an involved TRD Brake Kit has been installed, any authorized Toyota dealer will replace it with a standard equipment brake kit for that vehicle model. Separately, to ensure customer satisfaction, Toyota will be offering these owners compensation equivalent to the value of parts and labor for a new TRD brake kit.
How long will the repair take?
The inspection to determine if your vehicle is equipped with TRD brakes takes approximately 15 minutes. If your vehicle is equipped with the TRD brake kit, the repair takes approximately 5 hours. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.
What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1- 888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.