2001-2004 Toyota Sequoia Rust Corrosion on Frame Condition LSC CSD

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ARinaldi

Guest
Just found out a few weeks ago that the frame on my 2002 Sequoia has rusted, after I took it to the same dealership where I have had it serviced (unless out of town) for the last 15 years, for some other maintenance. I have NEVER received a recall notice on this issue and despite an average of two to three routine maintenance trips to the dealership each year, this was never mentioned. Also, while at the dealership, they did not mention that this was apparently a common problem. I wasn't even aware that is was widespread problem until a friend at a body work shop mentioned it and I started researching. Happy to join any class actions that may be underway.
File an official complaint with the National Highway Traffic Safety Administration (NHTSA): https://www-odi.nhtsa.dot.gov/VehicleComplaint/. Toyota won't respond to us individually.
 
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ARinaldi

Guest
I have a 2004 sequoia that has been seen exclusively by the dealer. I am original owner, car has 67K miles. It was sprayed when re-call was first out, but our current pictures taken by three independent auto shops indicate that either it was sprayed over the rust OR it rusted from the inside out - the claim that has been made and proved by other class action. I have repeatedly asked Toyota for assistance with this - they said since I accepted the spraying (the only option offered at the dealer) I have no recourse. I am currently filing a small claims against the individual dealer because I believe they intentionally hid the other options and clearly lied about the rust. However, I believe this is a systematic, systemic, embedded practice by Toyota to make it as difficult as possible for consumers to know about and access either warranty enhancement programs or recalls. If anyone else would like to join a class action against Toyota for failing to provide service and compensation for this specific problem please feel free to indicate so and I will continue to approach lawyers in an attempt to get additional action from Toyota.
File an official complaint with the National Highway Traffic Safety Administration (NHTSA): https://www-odi.nhtsa.dot.gov/VehicleComplaint/. Toyota won't respond to us individually.
 
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ARinaldi

Guest
I have a 2002 Toyota Sequoia and just revived a phone call from the garage who are replacing a belt for me and they won't work on on the Sequoia as the rust is so bad. I would like to be kept in the loop if we have any way of getting this resolved...
File an official complaint with the National Highway Traffic Safety Administration (NHTSA): https://www-odi.nhtsa.dot.gov/VehicleComplaint/. Toyota won't respond to us individually.
 
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ARinaldi

Guest
I have the same issue. I had my 2004 Sequoia taken in during the recall and had it sprayed and now the bottom of my vehicle is severely corroded its unsafe to drive. I also upset because this is a preventative measure that this doesn't happen. I am afraid tonight when i take it in that they are not going to help me. what should I do? did you ever get your issue resolved?

File an official complaint with the National Highway Traffic Safety Administration (NHTSA): https://www-odi.nhtsa.dot.gov/VehicleComplaint/. Toyota won't respond to us individually.
Ofelia
 
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ARinaldi

Guest
Toyota is waiting for someone to die in frame rust related crash before they start replacing the Frames. My 2004 Sequoia had Epoxy paint applied in May 2014 (as per Toyota recall). The dealer applied the epoxy on top of the rust (absolutely no rust cleaning by the dealer). The paint started peeling off after a month or so. There is no trace of Epoxy left on the frame anymore. Last year safety inspector told me that It may not pass the safety inspection next time because of rusted Frame. I am very disappointed with Toyota. I paid $40,000 for it in 2004 and It has only 130K miles on it. It will be worthless in next couple on months if it fails the safety inspection.
File an official complaint with the National Highway Traffic Safety Administration (NHTSA): https://www-odi.nhtsa.dot.gov/VehicleComplaint/. Toyota won't respond to us individually.
 
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ARinaldi

Guest
Same issue with my 2002 Toyota Sequoia. Frame rotted away from the chassis. I was driving on the highway when it happened. I am lucky to be alive. Contacted Toyota and opened up a claim. They called me back and said that they supposedly sent recall about this issue. That is not true. I received all other recall notices and addressed all the other issues. If I had received a recall for the frame I obviously would have had the frame replaced. Bottom line ... they are not going to do anything for me. This is not right. With all the other issues they had with all the different years and models that the frame had to be replaced why are they not helping us. Everyone should file a complaint with Attorney General office. Maybe if enough people complain Toyota will be made to help all of us.
File an official complaint with the National Highway Traffic Safety Administration (NHTSA): https://www-odi.nhtsa.dot.gov/VehicleComplaint/. Toyota won't respond to us individually.
 
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ARinaldi

Guest
I purchased a 2002 sequoia in jan of 2014, prior to purchasing it I called Toyota headquarters of America with the vin to check on the frame recall status. They told me it was inspected and passed and was then undercoated. Three years later or less i was jacking it up to check for power steering leak and the frame crushed in. Toyota refuses to do anything for me. Like someone else said, They are waiting for someone to die before they take action. Hopefully it isn't my family of six. I am currently filing a claim with the NTSB There number is 1-888-327-4236. I would be happy to join a class action law suit if one is open. I am also going to post this on face book and hopefully other people that have given up hope will give it another try.
File an official complaint with the National Highway Traffic Safety Administration (NHTSA): https://www-odi.nhtsa.dot.gov/VehicleComplaint/. Toyota won't respond to us individually.
 
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ARinaldi

Guest
Hello Everyone,

I have a 2003 Sequoia that just turned 100k miles last month, is in great shape and everyone that sees it thinks is brand new... well, not so much... my wife found a rusted out hole just above the back passenger side wheel, after doing a deeper look at it we saw that the whole frame is rotted out. I had the 2014 recall check and all the dealer told me is that they needed to do a coating in the undercarriage to prevent rust from the salt that is spread in Massachusetts after every snowfall and all they did was just the coating and never mentioned anything about the possibility of having the frame replaced.

After reading all 5 pages of posts in details i realize that there is nothing we can do to have this issue fixed by Toyota, so tomorrow I am contacting my attorney to see what it takes to start a class action law suit and would like as many names and information as possible to start the process.

I see that a lot of you guys have placed you names but i believe we will need more info from you all.

if anyone interested could send me your email and contact information I will have my attorney contact you guys to gather any additional information necessary.


hope to hear from as many of you as possible.
File an official complaint with the National Highway Traffic Safety Administration (NHTSA): https://www-odi.nhtsa.dot.gov/VehicleComplaint/. Toyota won't respond to us individually.
 
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ARinaldi

Guest
same problem.....dealer screwed me too. told me frame was ok, just needed a coating. 6 months after the coating was done, my mech told me frame was shot. 2' of frame bottom was gone. that doesnt happen in 6 mo.! i know the dealer just coated over the holes. there was coating inside my frame.

contacted toyota, brought it to two different dealerships and they said service deal was over cause they already fixed it

we have bought 6 new toyotas in 20 years, but never again.

add me to the list for sure
File an official complaint with the National Highway Traffic Safety Administration (NHTSA): https://www-odi.nhtsa.dot.gov/VehicleComplaint/. Toyota won't respond to us individually.
 
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ARinaldi

Guest
I too have the same problem, I never received the notice, contacted Toyota yesterday and they said that I have not contacted them early enough and have missed out on the July 2014 deadline to take on their corrective measures . To make things even worse a Toyota dealership had my vehicle in their shop in May of 2014, during the recall period, and they cited in a report that the vehicle was entitled to this being fixed or inspected but because they were in Missouri instead of Illinois, one of the cold weather states they did not alert me of this because their location was not one of those states, the vehical is and has been registered in Illinois and has maintained the same residence but even though my plates were from Illinois they did not alert me of this issue because they could not get paid for the repair if found in Missouri and therefore I did not hear another any of it at the time until I call the Toyota corporate and they explained the situation to me. I recently went back to the same missouri-based dealership dealership for a different matter and they now brought the rusted frame concern up to me. But they have no solution for me. They have nothing to say about it to fix it other than to just purchase another vehicle. I'm very disgusted by this whole situation I would like to have my email added as a contact source to be included in any further actions to file against them and recoup my losses and to possibly correct this issues. I am very frustrated but determined to be persistent to come to get an amicable resolution.
File an official complaint with the National Highway Traffic Safety Administration (NHTSA): https://www-odi.nhtsa.dot.gov/VehicleComplaint/. Toyota won't respond to us individually.
 
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ARinaldi

Guest
I have a 2003 Toyota that I bought about 6 months ago and just found out about the rust issue when the brake line failed with my pregnant self and two young children in the car. Luckily we were in a parking lot and no one was hurt, but the mechanic told us the frame was totally rusted out and unsafe. I would like to be added to the lawsuit please if there is one! Jullys Souza we need your contact I do!
File an official complaint with the National Highway Traffic Safety Administration (NHTSA): https://www-odi.nhtsa.dot.gov/VehicleComplaint/. Toyota won't respond to us individually.
 
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ARinaldi

Guest
Please let us know what they said. I went through the same exact thing. The reps were super sweet and helpful and my case was sent to the special inquiry team too. That special team then contacted me and said that I was not eligible for the frame replacement because that limited service campaign expired--even though I submitted pictures and a full report from the Toyota Service Center. I really hope you have better luck and can share with us any advice that helped your case. Thanks!
File an official complaint with the National Highway Traffic Safety Administration (NHTSA): https://www-odi.nhtsa.dot.gov/VehicleComplaint/. Toyota won't respond to us individually.
 
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