Subject: Customer Support Program – Warranty Coverage Enhancement
2004-2007 Toyota Sienna Front Door Check Mounting Panel
Toyota will initiate a Customer Support Program (CSP) to provide supplemental warranty coverage for certain 2004 through 2007 model year Sienna vehicles. Toyota has received reports that some 2004 through 2007 model year Sienna vehicles may exhibit a “popping” noise when opening or closing the driver or passenger side front doors. The front door check mounting panel spot welds may have become detached, causing this condition.
Although the front door check is normally covered under Toyota’s New Vehicle Limited Basic Warranty for three years or 36,000 miles, we at Toyota care about the customer’s overall experience and want to reassure them that we stand behind our products. To this end, we have made arrangements to extend the warranty coverage on the front door check mounting panel.
This Supplemental Warranty Coverage is being offered for five years/100,000 miles from the vehicle’s date of first use, whichever comes first. What is Covered The following are covered under this Customer Support Program (CSP). Inspection and re-welding of front door check mounting panel(s) with repainting of the door(s). Inspection and replacement of front door assemblies with repainting of the door(s).