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2005-2007, 2009-2010 Toyota Sienna Shift Lock Solenoid Recall H0V

Discussion in 'Recalls' started by OishiiJPN, Apr 4, 2018.

  1. OishiiJPN

    OishiiJPN Administrator

    Subject: Safety Recall H0V
    Certain 2005 – 2007 and Certain 2009 – 2010 Sienna Vehicles
    Shift Lock Solenoid Assembly

    On October 18, 2017, Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on certain 2005–2007 and certain 2009 – 2010 model year Sienna vehicles.

    Condition:
    In the involved vehicles, grease inside the shift lever assembly could transfer to other internal components, causing them to function improperly. This could allow the shift lever to be moved out of the “Park” position without depressing the brake pedal. If this occurs when the parking brake is not engaged, it could lead to a vehicle rollaway and increase the risk of a crash.

    Remedy:
    Toyota will send an owner notification by first class mail starting in mid-December, advising owners to make an appointment with their authorized Toyota dealer to have the shift lock solenoid assembly replaced, the grease removed, and the appropriate amount of grease reapplied at NO CHARGE.

    Covered Vehicles:
    There are approximately 310,500 vehicles covered by this Safety Recall. Approximately 2,000 vehicles involved in this Safety Recall were distributed to Puerto Rico.

    Owner Letter Mailing Date:
    Toyota will begin to notify owners in mid-December 2017

    Frequently Asked Questions

    What is the condition?
    In the involved vehicles, grease inside the shift lever assembly could transfer to other internal components,
    causing them to function improperly. This could allow the shift lever to be moved out of the “Park” position
    without depressing the brake pedal. If this occurs when the parking brake is not engaged, it could lead to a
    vehicle rollaway and increase the risk of a crash.

    What is the shift interlock system?
    The shift interlock system contains a shift lock solenoid that is mated with a slider and stopper to
    prevent the shift lever from being shifted from the “P” position, unless the ignition switch is “ON” and
    the brake pedal is depressed.

    What is the cause of the condition?
    This condition is due to the improper application of grease on the shift lever assembly, and the
    deterioration of this grease over time.

    Are there any warnings or indicators of this condition?
    If you can shift your vehicle from the “P” position without application of the brake pedal, your vehicle is
    experiencing this condition. All owners of vehicles covered by this recall should contact his/her local
    authorized Toyota dealer for diagnosis and repair.

    Is there anything I can do to prevent this condition from occurring?
    Yes, until the remedy is performed on your vehicle, we recommend that you to take the following steps:
    (1) When parking the vehicle, always apply the parking brake.
    (2) After starting the engine, always step on thebrake pedal before shifting from the “P” position.
    (3) Do not attempt to force the shift lever out of the “P” position.
    (4) Be careful not to damage the shift lever if you are moving between the front driver and passenger seats.
    (5) Do not leave children unattended in the vehicle where they could gain access to the shift lever.

    Can my vehicle be driven if I experience the condition?

    Yes, the vehicle can still be driven with the condition present. However, if you experience this
    condition, we recommend that you to take the following steps:
    (1) When parking the vehicle, always apply the parking brake.
    (2) After starting the engine, always step on the brake pedal before shifting from the “P” position. (3) Do not attempt to force the shift lever out of the “P” position.
    (4) Be careful not to damage the shift lever if you are moving between the front driver and passenger seats. (5) Do not leave children unattended in the vehicle where they could gain access to the shift lever. All owners
    of vehicles covered by this recall should contact his/her local authorized Toyota dealer for diagnosis
    and repair.

    Did Toyota have a previous recall involving a similar condition?
    In September 2013, we conducted a safety recall involving certain Sienna vehicles (produced from January
    2003 to August 2005 and from February 2007 to December 2008) due to the insufficient performance of the
    shift interlock system as a result of the variation in its size and shape of certain components during production. In this recall, the defect results from an improper application of the grease to the shift lever assembly and the deterioration of this grease over time. Therefore, the cause is different.

    What is Toyota going to do?
    Toyota will send an owner notification by first class mail starting in mid-December, advising owners to make
    an appointment with their authorized Toyota dealer to have the shift lock solenoid assembly replaced, the
    grease removed, and the appropriate amount of grease reapplied at NO CHARGE

    Which and how many vehicles are covered by this Safety Recall?
    There are approximately 310,500 vehicles covered by this Safety Recall.

    How long will the repair take?
    The repair takes approximately 2 hours. However, depending upon the dealer’s work schedule, it may be
    necessary to make the vehicle available for a longer period of time.

    What if I have additional questions or concerns?
    If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.
     
  2. Kurt

    Kurt Guest

    I recently had my 2010 sienna in for the shift solenoid replacement. Now the led light in the shifter is out.
    Is this problem related to the recall repair? How do I get that repaired?
     
    MG likes this.
  3. MG

    MG Moderator Staff Member

    It could be related like maybe the technician didn't reconnect the bulb. I would have the Dealer recheck their work and see what is needed to fix this. Then again it could be that just the bulb itself is bad and needs replaced.
     

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