MG
Moderator
I think so but it's best to check with your Toyota Dealer.Does this apply for Puerto Rico?
I think so but it's best to check with your Toyota Dealer.Does this apply for Puerto Rico?
I wouldn't think so but let me forward this to Lewis, if he hasn't seen it already.Salvage Title- some owners have been turned down for the ZG1 because of the status of their title. Moderator input? is there fine print you can direct us to that mentions that?
I can tell you at the Dealer where I work, if the vehicle has a Salvage/Rebuilt title that we will not perform an warranty extension on it. It's the same for the 3/36,000 or 5/60,000. Once its been "totaled", the manufacture standing behind any factory warranty is void. Reading links below...Salvage Title- some owners have been turned down for the ZG1 because of the status of their title. Moderator input? is there fine print you can direct us to that mentions that?
We had an error message "VSC Warning", I think, come up on our 2006 Highlander Hybrid recently. Then it wouldn't start. Hubs did some research and ended up replacing the battery. At about the same time, an occasional thumping noise would occur when the brakes were depressed - moving or not. The only way to get it to stop is to release the brake completely.
Suspecting that it was an ABS issue and not the brakes themselves, we took it to our mechanic who reluctantly told us we had to take it to the dealer as they were unable to get a reading off of the computer. At the dealership they told us that we most likely were covered by the Warranty Enhancement Program, but that they couldn't do anything without the codes. Said codes were wiped out when we replaced the battery. Dealership claims that the vehicle is still safe to drive.
The noise is getting worse and when even moderate braking (which I try to avoid as much as possible), it creates a jerky stop - almost like it would feel if the brake pads were pressing on an oval shaped brake drum, rather than a round one. Not to mention the thumping. The really loud thumping.
We are not able to afford the roughly $3000 repair on a vehicle with over 200,000 miles on it. But I don't want to be driving an unsafe vehicle waiting for the mysterious codes to appear.
Does anyone know how to make the codes come back? Has anyone else had this issue? A different mechanic recommended that we try taking it to a Lexus dealership.
Subject: Warranty Enhancement Program – ZG1
2006-2007 Model Year Highlander Hybrid &
2004-2009 Model Year Prius Vehicles
Extension of Warranty Coverage for Brake Actuator Assembly
In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for the Brake Actuator Assembly on certain 2006-2007 MY Highlander Hybrid and Certain 2004-2009 MY Prius Vehicles. The ABS and VSC warning lights may be illuminated with codes C1391, C1252, C1253 and/or C1256 may be found in the ABS ECU.
Background:
In these vehicles, Toyota has received some reports where various brake system related warning lamps illuminate due to internal malfunctions of the Brake Actuator assembly. Although the Brake Actuator Assembly is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is now extending the warranty coverage for repairs related to internal malfunctions of the Brake Actuator Assembly.
Warranty Enhancement Program Details:
This Warranty Enhancement Program provides enhanced coverage to the vehicle’s “New Vehicle Limited Warranty” as it applies to the Brake Actuator Assembly. The specific condition covered by this program are repairs related to an internal malfunction of the Brake Actuator Assembly. If the condition is verified, the vehicle will be repaired with a new Brake Actuator Assembly at no charge under the terms of this Warranty Enhancement Program. See TSB 0032-16 Rev 1
• The Primary Coverage offers warranty enhancement until December 31, 2017, regardless of mileage.
• After the Primary Coverage end, the Secondary Coverage is applicable for 10 years from the date of first use, or 150,000 miles, whichever occurs first.
Owner Letter Mailing Date:
Toyota will begin to notify owners in late April, 2016 and will be mailed over several months.
There are approximately 736,000 Vehicles covered by this Warranty Enhancement Program.
Frequently Asked Questions
What is the condition?
In these vehicles, Toyota has received some reports where various brake system related warning lamps illuminate due to internal malfunctions of the Brake Actuator assembly. Although the Brake Actuator Assembly is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is now extending the warranty coverage for repairs related to internal malfunctions of the Brake Actuator Assembly.
What is Toyota going to do?
Owners of vehicles covered by this Warranty Enhancement Program will receive an owner letter via first class mail starting in late April, 2016. If the owner experiences the condition described above, they should contact their local authorized Toyota dealership for diagnosis. If the condition is verified, the dealer will replace the Brake Actuator Assembly with a new one at NO CHARGE to the customer under the terms and conditions of this warranty enhancement program.
What should an owner do if they experience this condition?
If an owner thinks that they have experienced the condition described in this Warranty Enhancement Program, they should contact their local Toyota dealer for appropriate diagnosis and repair. If the condition is verified as being in accordance with the terms of the warranty extension, the repair will be performed at no charge under the terms and conditions of this warranty enhancement program.
What if I previously paid for repairs related to this Warranty Enhancement Program?
Reimbursement consideration instructions will be provided in the owner letter.
Sorry to hear this and it looks like you missed it by 1 day. You can call Toyota but they are denying repairs at a 100% rate once you are passed the criteria set forth in the warranty extension.Hi,
I just found out my car have this problem today. I m not the first owner of the car and I didn't get the letter regarding this semi recall. My car 2005 Prius just hit 256k recently. So what should I do? Thanks! My email is didimulyadi@gmail.com
Sorry to hear this and it looks like you missed it by 1 day. You can call Toyota but they are denying repairs at a 100% rate once you are passed the criteria set forth in the warranty extension.
It sounds like your Prius may qualify under the secondary coverage which is...I have a 2007 Prius and the BRAKE ABS (!) VSC and warning screeching sound just came on about February 12, 2018!
From what I'm reading, Toyota will not go beyond December 31, 2017 by even ONE DAY ?!!!
For a major SAFETY problem with design/manufacture of Toyota's braking system, repair should be done when ever it happens ! They should fix it FREE for continued customer loyalty and to protect their diminishing reputation as a builder SAFE, RELIABLE vehicles!
Check with your local Toyota Dealer.I have a 2006 Highlander Hybrid with the VSC lights and everything showing up along with the click of death. I have 142k on odometer DO I QUALIFY FOR THIS ENHANCEMENT??? Secondary coverage??
Shelly, holy crap. I JUST found out about this web site, and also am livid. I am investigating what to do now. I don't have a Highlander, but an 06 Tacoma. I missed the deadlines as I was clueless. Talk later. What a mess this is.Can someone post the address of Toyota USA that a person would use for a lawsuit? Toyota has several addresses and I need to get the right one....
Yes I'm suing them. Maybe more people should take them to court and they wouldn't get away with all the crap they do.