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2007-2011 Toyota Camry and Camry Hybrid Sun Visor Warranty Extension ZTT

Discussion in 'Warranty Extensions' started by OishiiJPN, Sep 23, 2013.

  1. Padmini S

    Padmini S Guest

    My 2011 Toyota Camry's driver side sun visor came down too starting yesterday. Also, the light doesn't turn on when the mirror is opened. I looked up the link with VIN Numbers covered under extended warranty and my car is not covered. I tried calling Toyota and was told that it is not covered under warranty. Like many of you here, I have filed a complaint with NHDSA and am hoping that they will force Toyota to recall and fix the visor issue as it is a major safety hazard. In the meantime, I plan to get it fixed it myself and save the receipt if Toyota ever decides to cover the cost. Extremely disappointed with Toyota as my main reason for getting a Toyota was that I never have to worry about anything if I keep up with regular maintenance.
     
  2. Diane Holman

    Diane Holman Guest

    I have a 2008 Camry. In 2013 I had to have the visor replaced. I was not aware of the extended warranty for this item and so went ahead and paid for it at my dealers. Now the visor I got in 2013 has also failed. It seems to me that Toyota has not actually fixed the problem so that when a faulty visor is replaced with another faulty visor, it should also have 7 years available for free replacement. Also, I don't think I should have had to pay for my replacement visor in 2013. My dealer has told me that I need to go directly to Toyota with my issue. My other disappointment is that the top layer of the roof material is coming off and hangs down, affecting visability. I know my car has a few years on it, but I expected better from Toyota!
     
  3. Crystal

    Crystal Guest

    My 2011 camry's viser also fell off! Not having a viser is awful when your driving in the sun, and it will just fall out of no where. I'm shocked to see all these visers falling off on 2011 Camry models and Toyota not having a care in the world to fix it.
     
    OishiiJPN likes this.
  4. OishiiJPN

    OishiiJPN Administrator

    Crystal, Please go here and fill out a NHTSA complaint form. Let your voice be heard.
     
  5. Hi,

    I have a 2011 Camry. The plastic construction of the visor on the drivers side sun visor has failed causing the device to interfere with my vision. Toyota support has advised me they will not directly cover this as my 2011 has over 36,ooo miles. It has about 84,000. I have been advised that if I pay for a dealer evaluation the dealer may submit a claim for a warranty replacement. I have owned only Toyota vehicles for the last 25 years. My son has two Highlanders he purchased new. My decisions have been based on quality. This is a failure of quality design and a failure to correct. It is a safety issue. I am perplexed at the lack of support.

    I give up and intend to order a replacement today. I am very disappointed in the design, quality and support of such a safety item.

    For what it is worth, I live in Georgetown, Ky where this vehicle is made.

    Eugene LaPierre
     
    OishiiJPN likes this.
  6. OishiiJPN

    OishiiJPN Administrator

    Eugene, I am sorry to hear about your experience. As states above, please submit your concern to NHTSA via their website as this will help other Camry Owners. Here is a link... Please go here and fill out a NHTSA complaint form.

    Also, I know that Toyota Dealer prices vary wildly so here's a link to one....Genuine Toyota 74320-06780-B0 Visor Assembly
     
  7. Sara

    Sara Guest

    Same thing happened to me 2 months outside of the 7 year coverage period (at the dealer right now) They would not cover it. Never purchasing Toyota again. Escalations at customer relations did nothing even when I presented them with the fact that they are choosing $30 revenue now over $1000s of my future purchasing power. Bad policies, not customer centric. Never again
     
  8. Monica

    Monica Guest

    I recently purchase a preowned 2009 Toyota Camry. When I purchased the vehicle, the sun visor was broken, but clipped on to hold it in place. My VIN# starts with 4T1 and I see it on the Vin Range list. Is it too late to have it replaced under the warranty enhancement?
     
    Lewis likes this.
  9. Lewis

    Lewis Moderator Staff Member

    The warranty extension is for 7 years so that would put your 2009 Camry at the 2016 year time limit so yes, it looks past the time limit but you will want to check with your local Toyota Dealer to be sure.
     
  10. My 2010 Camry visor just broke today. I have 82,000 miles on it and it was put into service on Jan 2010. Toyota dealer told me today that it is 5 months past the coverage time of 7 years. They told me that if I pay for the part they'll pay for the labor. They told me that the part is about $75 to $80. Not happy about this but gotta have it fixed so I can drive the car.
     
  11. Thomas

    Thomas Guest

    I purchased my 2007 XLE V6 camry new in 2007 deployed for a couple of years while the car sat most of the time. I heard about this recall 27June 17 from a toyota dealership. The next day both visors broke. Took it to the dealer closer to my home (Hendrickson Toyota Pompano Beach, Florida) yesterday to do some repairs with the intentions of giving it to my son. Once the repairs are completed I wanted to give this vehicle to my son and purchase a new Avalon. However, my dissatisfaction with Toyota policies as described to me at the dealership has changed my mind.
     
  12. B. Turner

    B. Turner Guest

    My Defective sun visor was replaced with another defective sun visor. THIS IS NOT A FIX. Toyota, you should be ashamed!!
     
  13. Jerry Kyle

    Jerry Kyle Guest

    My sun visor failed 3 1/2 months outside of the extended warranty. I talked to key local dealer and to Toyota America. Both refused to repair it under warranty. I think it is rotten that they won't repair a known defect which is also a safety issue because it is a few days out of warranty. I filled out the National Highway Traffic Safety Administration (NHTSA) form and encourage the rest of you to report it also. This is my third Toyota but this might be my last.
     

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