2007-2011 Toyota Sienna, Highlander and Venza Engine Oil Cooler Pipe Leak LSC ZE2

L

Leslie

Guest
My 2008 very clean Highlander just had this problem last night during a heave thunderstorm. I took my vehicle to my mechanic who immediately diagnosed the issue. He stated that I lost 3 quarts of oil and got there just in time, seems no damage to the issue. I called Toyota after seeing that this was an issue with Highlanders, and other Toyota models. The representative from Toyota did a vin check and stated that my vehicle was not included in the recall. Wonder why!! I'm going to send in my receipt in hopes that I will be compensated for this issue that should have been solved by recall!
 
L

Leslie

Guest
Did you send your receipt into Toyota? I had my 2009 Highland experience this same issue and was lucky to make it home after the oil light came on. Toyota called me back today and said my vehicle was "placed into use" 12/8/2008 therefore my warranty is expired. I am a 2nd owner and knew nothing about this warranty extension. All they could say is "sorry". Oil is ALL OVER THE PLACE! so towing to shop to get fixed.
 
S

steven

Guest
My 2008 very clean Highlander just had this problem last night during a heave thunderstorm. I took my vehicle to my mechanic who immediately diagnosed the issue. He stated that I lost 3 quarts of oil and got there just in time, seems no damage to the issue. I called Toyota after seeing that this was an issue with Highlanders, and other Toyota models. The representative from Toyota did a vin check and stated that my vehicle was not included in the recall. Wonder why!! I'm going to send in my receipt in hopes that I will be compensated for this issue that should have been solved by recall!
I've owned a 2011 Sienna for 9 and half years and driven around 84K.I drove it last Friday afternoon and it was smooth at the beginning and then I smelt a burning smell. after minutes, no oil pressure alert light was on, I pulled off my car to a nearby parking lot and checked my engine and found it leaked all the oil with nothing left. I made appointment today's morning for check and was told my car got a broken Oil Cooler Pipe that was covered under ZE2 and I needed to pay nothing. I recommend all the others having the same issues pulling their cars to a local dealer for quick and worry-free service!
 

BGroot

Moderator
I've owned a 2011 Sienna for 9 and half years and driven around 84K.I drove it last Friday afternoon and it was smooth at the beginning and then I smelt a burning smell. after minutes, no oil pressure alert light was on, I pulled off my car to a nearby parking lot and checked my engine and found it leaked all the oil with nothing left. I made appointment today's morning for check and was told my car got a broken Oil Cooler Pipe that was covered under ZE2 and I needed to pay nothing. I recommend all the others having the same issues pulling their cars to a local dealer for quick and worry-free service!
This is because your Sienna fell under the secondary portion: The Secondary Coverage is applicable for 10 years from the (DOFU) Date Of First Use or 150,000 miles, whichever occurs first. I'm happy for you! :)
 
D

Derek Pearson

Guest
I’ll add to the saga. 2008 highlander here with 93k miles. Wife was driving, engine sounded wierd, then low oil pressure light came on. Luckily she was just a few blocks from home, pulled over. I took a look, determined I thought it was probably the oil cooler lines, had it towed to dealer. $560 later, oil cooler line replaced. My highlander was first in service 12/17, so I was over time, but under miles. I called Toyota cust service and they said they would not reimburse at all, not even consider a goodwill. I don’t know how this company got away with letting an obvious defect be dealt with by a warranty extension vs a recall. If my wife had been on the freeway and could t pull over safely this could have been driving an engine with no oil, leading to engine failure! If anyone has news on class action I think it should be considered.
 
D

Derek Pearson

Guest
I had the same thing happen to me with my 2008 Highlander in 4/19 w/ 125,000. Dropped all the oil on the freeway and blew my motor w/o indication of oil being low. Was with my handicapped friend and am considering a lawsuit against Toyota if they will not make me whole. This is dangerous as I lost brakes and power-steering. VERY DANGEROUS SAFETY ISSUE TOYOTA. Do the right thing before someone dies from your flawed design. Anyone interested in joining forces please email me at derekspearson@gmail.com
 
P

Pete G

Guest
Call me a sucker but I purchase a 2017 sienna and have a 2007 - the 2007 (85k) just spewed 60 bucks work of oil from faulty oil cooling lines all over the street- which I know Toyota wouldn't cover, the sliding doors don't work because of their faulty cable designs (BTW dont think they fixed the sliding door issue with 2017 cuz its attaching up) - I've driven durrangos and explores into the dirt without as many issues that I have with the Toyota brand.. guess its time to wake up and buy American...
 
G

Guest

Guest
I am amazed at what shops are charging to replace these oil cooler line (not to replace the engine). I have seen the parts kit go for about $60 and it is about an hour job, 2 the most. There is another problem like this, it is called the vvt-i oil line that has a rubber section that is known to leak oil as well. Research into that and replace it with all the metal line before it is too late.
 
P

PMLewis

Guest
The oil cooler tube just blew on my 2010 Highlander. 162,000 miles, 122 months. $485 to fix at the dealer. Luckily, it happened close to home and most of the oil wound up on the driveway and no damage to the engine. Seems like a plastic tube should be a lifetime part. But at least the dealer took 10% off when I complained!:eek:
 
T

Thomas French

Guest
Same issue with the oil cooling line on my 2011 Highlander with 94K miles on it, Fixed at Lou Fusz Toyota in St Louis for 939.00plus my 125.00 tow. Called Toyota Assistance line and talked to Lou Fusz, no help from Toyota. A real shame since this is a known issue with them, they never did a recall, just an Enhanced Service Campaign which means they sent a letter to the Dealers to fix any issues customers have at no charge, after you lost all of your oil a ruined your vehicle
 

MG

Moderator
Same issue with the oil cooling line on my 2011 Highlander with 94K miles on it, Fixed at Lou Fusz Toyota in St Louis for 939.00plus my 125.00 tow. Called Toyota Assistance line and talked to Lou Fusz, no help from Toyota. A real shame since this is a known issue with them, they never did a recall, just an Enhanced Service Campaign which means they sent a letter to the Dealers to fix any issues customers have at no charge, after you lost all of your oil a ruined your vehicle
How to Report a Safety Problem on a Toyota Vehicle
 
Top