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2010-2014 Prius Excessive Oil Consumption on 2ZR-FXE Engine

Discussion in 'Tech Help' started by Lewis, Nov 20, 2016.

  1. Jeff Pierce

    Jeff Pierce New Member

    My '13 Prius V is burning oil at about 1.5 quarts/1K miles -- alarming!
    In the case of the warrantee extension for the Camrys, RAVs, Corollas, etc., how long was it extended? (miles/months)
     
    MG likes this.
  2. MG

    MG Moderator Staff Member

    What Toyota does usually is to issue a warranty extension for a "Primary" coverage time and then for a "Secondary" coverage time. The Primary time will allow any and all owners to have their vehicles repaired while the secondary time tries to catch all the stranglers.

    In the case of the Camry oil consumption warranty extension the coverage was as follows...

    The Primary Coverage offers warranty enhancement until October 31, 2016 regardless of mileage.

    The Secondary Coverage is applicable for 10 years from the (DOFU) Date Of First Use or 150,000 miles, whichever occurs first.
     
  3. Jeff Pierce

    Jeff Pierce New Member

    Hi MG. Thanks for the info. A couple of follow up questions if I may:

    1) Did the warrantee cover only original owners? (I'm the second owner of this car.)
    2) I'm at 116K miles now. I've been documenting this high oil usage since I bought the car @ 93K miles, 9 months ago. Would it be advisable to get an Oil Consumption Test done at the dealer now to help support my claim?

    Thanks in advance.
     
    MG likes this.
  4. MG

    MG Moderator Staff Member

    1) It covers the vehicle itself regardless of the owner----it doesn't matter if your the first or one millionth owner
    2) It couldn't hurt
     
  5. Jeff Pierce

    Jeff Pierce New Member

  6. L Hollins

    L Hollins Guest

    What is the contact info for toyota for this issue???
     
  7. VALERIE MARTIN

    VALERIE MARTIN New Member

    My 2013 Prius Persona began consuming oil a bit of 100k and I have been pushing both my local dealership and Toyota direct to take care of this issue that they claim there is no record of.......and no service bulletins. WOW.............I know I am not just gonna roll over for a 3,000 repair...........any help or advise given would be appreciated.
     
  8. VALERIE MARTIN

    VALERIE MARTIN New Member

    I have called Toyota at 1-800-331-4331 and they opened a case for my Prius..........if enough of the Prius Owners complain enough maybe they will extend coverage for reparis
     
  9. Jeff Pierce

    Jeff Pierce New Member

    Hi Valerie.

    Thanks for posting this critical info. I will pass it along elsewhere online.

    What year is your car?
    Approximately when did you contact Toyota?
    What was the mileage on your car at that time?
    How much oil was your engine consuming?

    Thanks in advance.
     

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