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2010-2014 Toyota Prius Intelligent Power Module IPM Warranty Extension ZE3

Discussion in 'Warranty Extensions' started by OishiiJPN, Aug 17, 2015.

  1. OishiiJPN

    OishiiJPN Administrator

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    In our continuing effort to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for repairs related to the failure of the Intelligent Power Module (IPM). The vehicles covered under this Warranty Enhancement must first have Safety Recall E0E performed (if applicable).
    .

    Applicability
    In these vehicles, Toyota has received some report where the Intelligent Power Module (IPM) located inside the inverter assembly of the Hybrid system may fail. The condition is indicated by the hybrid system diagnostic trouble codes P0A94, P324E, P3004 and/or P0A1A. If one or more of these DTC's are detected, various warning lamps on the instrument panel will illuminate and the vehicle will enter fail safe mode.

    Although the Hybrid Inverter assembly is covered by Toyota's New Vehicle limited warranty for 8 years or 100,000 miles (whichever comes first), we at Toyota care about the customers ownership experience. Toyota is now extending the warranty coverage for repairs related to the failure if the IPM to 15 years from the date of first use. This is NOT A RECALL.

    Owner Notification Mailing Date :
    The owner notification will commence in late August, 2014, and will be mailed over several months.


    If you have previously paid for repairs to address the condition described above, please have them mail a copy of the repair order, proof-of-payment, and proof-ofownership to the following address for reimbursement consideration:

    Toyota Motor Sales, U.S.A., Inc.
    Customer Experience Center, WC10
    19001 South Western Avenue
    Torrance, CA 90509 ​
    The customer name, address, and telephone number(s) should be included in the request. The customer should allow 4-6 weeks for processing.
     
  2. Tricia

    Tricia Guest

    3-10-2017 our car panel lit up with various warnings, including the hybrid system warning light. Then it stopped running.

    We were able to turn it off 4 times to get it back to our house.

    This is a 2010 Prius with 185K miles. Sounds like the IPM issue. Will Toyota honor the IPM repair?
     

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