2011-2012 Toyota Prius V and Highlander HV Exhaust Gas Control Actuator Warranty Extension C0F

OishiiJPN

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Subject: Limited Service Campaign (LSC) C0F
Enhanced Warranty Coverage for Exhaust Gas Control Actuator Replacement on the following vehicles..

2012 Prius V
2011-2012 Highlander Hybrid

In Toyota's continuing efforts to ensure the best in customer satisfaction, Toyota is launching a Limited Service Campaign (LSC) C0F to replace the Exhaust Gas Control Actuator.

Background:
On certain 2011 and 2012 model year Highlander HV and certain 2012 model year Prius V vehicles, there is a possibility that the exhaust gas control actuator may develop a coolant leak. If a coolant leak occurs, the Water Temp Indicator Lamp, and Check Engine Lamp will illuminate. * For Highlander HV the Water Temp Indicator Lamp will illuminate when the needle for the engine coolant temperature gauge enters the red zone. If the above warning lamps illuminate, the driver should pull over, and contact an authorized Toyota dealer for diagnosis and repair. Continued operation of the vehicle with insufficient levels of coolant will cause the engine to overheat.

Limited Service Campaign (LSC) Remedy Toyota dealers are requested to replace the Exhaust Gas Control Actuator at NO CHARGE to the customer. All terms of the New Vehicle Limited Warranty will remain intact regardless of whether or not the customer takes advantage of this Limited Service Campaign. Additional details on the vehicle’s New Vehicle Limited Warranty coverage can be found in the Owner's Warranty and Service Guide booklet.



Limited Service Campaign (LSC) Remedy:
Authorized Toyota dealerships are requested to replace the Exhaust Gas Control Actuator at NO CHARGE to the vehicle’s owner. This LSC extension will be available until May 31, 2015 and will only be available at an authorized Toyota Dealer.

Owners Notification letters will commence in Late April 2012.

This is not a Recall, it is a warranty enhancement.
 
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