There are two coverage's, Primary and Secondary:I have had my Toyota camry 2012 for 5 years, bought it brand new back in Feb 2013
I moved so I never received any letters regarding the recall or service call. The car has 75,000 miles and started to do exactly what every one has described with the "torque converter shudder"- I read that the recall was extended until October 2017. It appears that the dealer checked for the service campaign back in 03/2015 and it passed. It is obviously happening now. Will Toyota still cover the expenses of fixing the problem??
Tonya, please read the first page of this thread. You will see that your vehicle is covered under warranty for this concern till 2020 or 150,000 miles, whichever comes first. Please visit your local Toyota Dealer to have this fixed.I just found this thread
I purchased my Camry over a year ago 2012 Camry
It just started the shudder at odometer 132,500 miles
I did not know anything about a updated or secondary extension
What do I need to do since I can not afford to pay some outrageous ridiculous price for Toyotas mistake
This is not a recall but rather a warranty extension. You will need to visit your local Toyota Dealer to see if this condition qualifies for the repair.Dear sir.
I have a Toyota Camery 2014 and the milage is 69 thousand and the Transmission is slipping.
I don’t know what happened to it but I read on your website that there is a recall on the transmission issues so can you please reply me if I it can be fixed and covered by toyota recall or not. My email *********@yahoo.com and my phone is +1 ***-***-****
Waiting for your reply
Its not a recall, its a warranty extension and yes, I agree with you but unless your local Toyota Dealer can convince Toyota Corporate to participate in this repair then nothing will get done. Toyota does this on a case by case basis and lately have been saying no to repairs outside of the Primary and Secondary repair times/mileages.Question - what if your car just started doing this and you never received any documentation on the recall and you have 151,000 miles???? I feel like I'm getting the short end of the stick here.
Subject: Limited Service Campaign (LSC) E03
2012-2014 Model Year Camry Vehicles Software Update for U760E Torque Converter Shudder
In Toyota's continuing efforts to ensure the best in customer satisfaction, Toyota is launching a Limited Service Campaign (LSC) on 2012-2014 Model Year Camry vehicles. This LSC will cover approximately 795,000 vehicles.
The subject vehicles may exhibit a brief intermittent shudder during torque converter flex lock-up. This shudder may be observed while driving under light throttle conditions between approximately 25-50 Mph. Toyota has developed a new Engine Control software logic to help prevent this condition from occurring.
Limited Service Campaign (LSC) Remedy
Authorized Toyota dealerships are requested to perform a software update at NO CHARGE to the
vehicle’s owner. This LSC will be available until October 31, 2017, and will only be available at an authorized Toyota Dealer.
Owner Notification Mailing Date :
The owner notification will commence in mid-October, 2014, approximately 1 week after the dealer notification.
**** Toyota has now issued a Warranty Extension
Warranty Enhancement Program ZE5 for Certain 2012-2014 Camry's with U760E Torque Converter Shudder.
This Warranty Enhancement Program provides Primary and Secondary Coverage. If the condition is verified, the vehicle will be repaired with a new torque converter, additional pan magnets and updated engine control software under the terms of the Warranty Enhancement Program.
* The Primary Coverage offers warranty enhancement until April 30,2016 with no mileage limitation.
** After the Primary Coverage period ends, the Secondary Coverage is applicable for 8 years from the date of first use or 150,000 miles, whichever occurs first.
There are approximately 984,000 vehicles covered by this warranty enhancement. Please refer to Warranty Policy Bulletin No. POL14-10.
This would be covered but the work can only be performed by a Toyota Dealer in the US. So if the vehicle ever gets shipped back here and is still under the warranty extension, then you’ll be good.Hi, I would like to know how this covers any car that has been shipped out of the US to Africa and is currently experiencing this problem.
There is an authorised company that sells and services Toyota cars but think they specialise more in Japanese trims.
Can the part be shipped so they do the replacement here? As the vehicle is exhibiting these symptoms.