I just read this thread after not being able to pair my new phone because of the bottom of my touchscreen not working. After reading the thread I just broke off one of the prongs on a plastic fork and used that to slide it down into the gap between the screen and facing for the console. I was able to use that prong to press lowers left (non exposed) part of screen to hit "Add". I read someone used a plastic tooth pick and decided to try this and it worked as well. Ridiculous that Toyota won't fix this issue they know they have but this saved me at least $800 from what I've seen on this thread.