2016 Toyota Prius Inverter Assembly Replacement Recall H0U

OishiiJPN

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Subject: Safety Recall H0U
Certain 2016 Model Year Prius Vehicles
Inverter Assembly Replacement

On October 18, 2017, Toyota filed a Defect Information Report with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on certain 2016 model year Prius vehicles.

Condition:
The hybrid system in the involved vehicles contains an inverter assembly that may not have been properly assembled. This may cause components in the inverter assembly to become damaged during normal vehicle operation. Under certain conditions, this can lead to a hybrid system shut down. While power steering and braking assist will function normally, a hybrid system shutdown while driving at higher speeds could increase the risk of a crash.

Remedy:
Any Toyota dealer will replace the inverter assembly with a new one at NO CHARGE.

Covered Vehicles:
There are six vehicles covered by this Safety Recall. None of the vehicles covered by this Safety Recall were
distributed to Puerto Rico.

Owner Letter Mailing Date:
The Toyota Customer Experience Center will call all vehicle owners to inform them that their vehicle is involved in this Safety Recall and to assist in scheduling an appointment at the dealer. Any owner whose vehicle has not been repaired by early December 2017 will be contacted via first class mail.


Frequently Asked Questions

What is the condition?
The hybrid system in the involved vehicles contains an inverter assembly that may not have been properly
assembled. This may cause components in the inverter assembly to become damaged during normal vehicle
operation. Under certain conditions, this can lead to a hybrid system shut down. While power steering and
braking assist will function normally, a hybrid system shutdown while driving at higher speeds could increase
the risk of a crash.

Are there any symptoms/warnings of this condition?
If the condition occurs, warning lights will illuminate and warning messages will be displayed.

What is Toyota going to do?
The Toyota Customer Experience Center will call all vehicle owners to inform them that their vehicle is involved in this Safety Recall and to assist in scheduling an appointment at the dealer. Any owner whose vehicle has not been repaired by early December 2017 will be contacted via first class mail.

Which and how many vehicles are covered by this Safety Recall?

There are six vehicles covered by this Safety Recall.

How long will the repair take?
The repair takes approximately three hours. However, depending upon the dealer’s work schedule, it may be
necessary to make the vehicle available for a longer period.

What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time

 
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