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2018 Toyota Tundra and Sequoia Center Airbag Sensor Assembly Software Update Recall J0H

Discussion in 'Recalls' started by Dread Pirate Roberts, Sep 9, 2018.

  1. Dread Pirate Roberts

    Dread Pirate Roberts Moderator Staff Member

    Subject: Safety Recall J0H – Remedy Notice
    2018 Model Year Sequoia Certain 2018 Model Year Tundra Center Airbag Sensor Assembly Software Update

    On February 20, 2018 Toyota filed a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on certain 2018 model year Tundra and Sequoia vehicles.

    Condition:
    In the involved vehicles, there is a possibility that a vehicle diagnostic function may unnecessarily turn off the Vehicle Stability Control System and affect other systems. If this occurs, warning lights and messages will be displayed, and a warning chime will sound. Turning off Vehicle Stability Control could increase the risk of a crash.

    NOTE: This condition will set Diagnostic Trouble Code C1435 – “Yaw Rate Senor Internal Circuit” stored.

    Remedy:
    For the involved vehicles, any authorized Toyota dealer will perform a software update on the center airbag sensor assembly at NO CHARGE to the customer.

    NOTE: The remedy for J0H addresses both the H0Y condition and the J0H condition. As a result, Special Service Campaign H0Y is no longer active as of February 20, 2018. All vehicles involved in Special Service Campaign H0Y (whether H0Y was completed or not) are now included in Safety (Noncompliance) Recall J0H.

    Covered Vehicles:
    There are approximately 64,900 vehicles covered by this Safety (Noncompliance) Recall. There were approximately 90 vehicles distributed to Puerto Rico involved in this Safety (Noncompliance) Recall.

    Owner Letter Mailing Date:
    Toyota will begin to notify owners in mid-March 2018


    Frequently Asked Questions

    What is the condition?
    In the involved vehicles, there is a possibility that a vehicle diagnostic function may unnecessarily turn off the Vehicle Stability Control System and affect other systems. If this occurs, warning lights and messages will be displayed, and a warning chime will sound. Turning off Vehicle Stability Control could increase the risk of a crash.

    NOTE: This condition will set Diagnostic Trouble Code C1435 – “Yaw Rate Senor Internal Circuit” stored.

    What is the Vehicle Stability Control (VSC) system?
    The VSC system manages engine output and brake hydraulic pressure to enhance vehicle stability

    Are there any warnings that this condition exists?
    If this condition has occurred, warning lights and messages will illuminate in addition to a warning chime. As a result, if you see these warning lights and messages you may be experiencing the condition described above. You should contact your local authorized Toyota dealer for diagnosis and appropriate repair as soon as possible.

    What is Toyota going to do?
    Toyota will send an owner notification by first class mail starting in mid-March 2018, advising owners to make an appointment with their authorized Toyota dealer to have a software update performed to correct this condition at NO CHARGE.

    I previously received a letter from Toyota about a software update for my vehicle. Do I still need to get this update completed?
    Yes. This is an important safety recall. The previous software change (Special Service Campaign designated by Toyota as “H0Y”) addresses a different issue relating to an incorrect value being recorded for one data item in the Event Data Recorder. However, both updates revise the software in the Center Air bag Sensor Electronic Control Unit.

    If I had Special Service Campaign H0Y performed, do I still have to get this recall performed?
    Yes. This is an important safety recall. The software update in Special Service Campaign H0Y does not address the noncompliance condition in this recall relating to the Vehicle Stability Control System.

    If I have this recall completed, do I still have to complete Special Service Campaign H0Y?
    No. The updated software that Toyota developed for this recall also addresses the condition in Special Service Campaign H0Y.

    Which and how many vehicles are covered by this Safety (Noncompliance) Recall?
    There are approximately 64,900 vehicles covered by this Safety (Noncompliance) Recall. There were approximately 90 vehicles distributed to Puerto Rico involved in this Safety (Noncompliance) Recall.

    How long will the repair take?
    The repair takes approximately one hour. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.

    What if I have additional questions or concerns?
    If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1- 888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.
     

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