MG
Moderator
Subject: Safety Recall 19TA22– Remedy
2019-2020 Model Year C-HR Certain 2020 Model Year Corolla, and Corolla HV Certain Rear Seat Belt Lock(s) May Become Inoperative
On December 11, 2019, Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on 2019 - 2020 model year C-HR, Corolla, and Corolla HV vehicles.
Condition:
The subject vehicles are equipped with rear seat belt assemblies that have two types of locking mechanisms. One of the locking mechanisms in certain seat belts may not have been assembled correctly. This can cause an occupant to not be restrained properly in certain crashes, increasing the risk of injury.
NOTE:
• On Corolla and Corolla HV the condition may affect all rear seat belts.
• On C-HR the condition may affect the rear center seat belts only.
Remedy:
Any authorized Toyota dealer will inspect the suspect seat belt assemblies and replace any affected seat belt assembly with a new one FREE OF CHARGE to customers.
Covered Vehicles:
There are approximately 9,500 vehicles covered by this Safety Recall. Approximately 700 vehicles involved in this Safety Recall were distributed to Puerto Rico.
Owner Letter Mailing Date:
Toyota will notify owners by early February 2020
Frequently Asked Questions
What is the condition?
The subject vehicles are equipped with rear seat belt assemblies that have two types of locking mechanisms. One of the locking mechanisms in certain seat belts may not have been assembled correctly. This can cause an occupant to not be restrained properly in certain crashes, increasing the risk of injury.
Are there any warnings prior to the occurrence of this condition?
There are no warnings prior to the occurrence of this condition
Which seat belts may be affected by this condition?
On Corolla and Corolla HV, the condition may affect all rear seat belts. On C-HR the condition may affect the rear center seat belt only.
What is Toyota going to do?
Toyota will send an owner notification by first class mail by early February 2020, advising owners to make an appointment with their authorized Toyota dealer. Any authorized Toyota dealer will inspect the suspect seat belt assemblies and replace any affected seat belt assembly with a new one FREE OF CHARGE.
Which and how many vehicles are covered by this Safety Recall?
There are approximately 9,500 vehicles covered by this Safety Recall
How long will the repair take?
The repair takes approximately 45 minutes to 1 and a half hours depending on inspection results. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.
What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1-888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.