2019 Toyota Avalon HV and Camry HV Vehicles Fuel May Leak from Fuel Filler Pipe Connection Recall K0I

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SUBJECT: Safety Recall K0I– Remedy
2019 Toyota Avalon HV and Camry HV Vehicles Fuel May Leak from Fuel Filler Pipe Connection

On February 14, 2019, Toyota filed a Non-Compliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on certain 2019 model year Avalon HV and Camry HV vehicles.

Condition:
During a quality confirmation activity, there was a possibility that the fuel filler pipe may not have been properly reconnected to the fuel tank. In this condition, the vehicles could leak fuel and may not meet certain U.S. federal motor vehicle safety standard requirements. In the presence of an ignition source, a fuel leak could increase the risk of a fire.

Remedy:
Any authorized Toyota dealer will inspect the fuel filler pipe to confirm if it is properly installed and, IF NECESSARY, replace the fuel filler pipe FREE OF CHARGE.

Covered Vehicles:
There are approximately 210 vehicles covered by this Safety (Noncompliance) Recall. There are no vehicles which were distributed to Puerto Rico

Owner Letter Mailing Date:
Toyota will begin to notify owners in mid-February 2019 by in-vehicle head unit notification, followed by first class letters


Frequently Asked Questions

What is the condition?
During a quality confirmation activity, there was a possibility that the fuel filler pipe may not have been properly reconnected to the fuel tank. In this condition, the vehicles could leak fuel and may not meet certain U.S. federal motor vehicle safety standard requirements. In the presence of an ignition source, a fuel leak could increase the risk of a fire.

What is the fuel filler pipe?
It is a pipe which connects the fuel inlet to the vehicle’s fuel tank.

Are there any warnings that this condition exists?
No. However, if the condition is present, fuel may leak during refueling.

What is Toyota going to do?
Toyota will begin to notify owners in mid-February 2019 by in-vehicle head unit notification, followed by first class letters, advising owners to make an appointment with their authorized Toyota dealer to have the fuel filler pipe inspected to confirm if it is properly installed. IF NECESSARY, the dealer will replace the fuel filler pipe, FREE OF CHARGE.

Which and how many vehicles are covered by this Safety (Noncompliance) Recall?
There are approximately 210 vehicles covered by this Safety Recall. There are no vehicles which were distributed to Puerto Rico.

Are there any other Lexus/Toyota/Scion vehicles covered by this Safety (Noncompliance) Recall in the U.S.?
No, there are no other Lexus/Toyota/Scion vehicles covered by this Safety Recall. Toyota has confirmed that no other vehicles are involved because the issue of this Safety Recall stems from improper replacement work that took place for these specific vehicles during a quality confirmation process.

How long will the repair take?
The inspection takes approximately forty-five minutes. If replacement is required, the repair will take approximately one hour. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.

What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1-888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.
 
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