2019 Toyota Camry Passenger Front and Knee Airbags May Not Deploy as Designed Recall K0M

MG

Moderator

On August 01, 2019, Toyota filed a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Noncompliance Recall on certain 2019 model year Camry vehicles.

Condition:
In the subject vehicles, the deployment strategy of the front passenger airbags is determined in part by using inputs from the occupant classification system in the front passenger seat. Because of a calibration error in the occupant classification system, the front passenger airbag and knee airbag may not deploy as designed under certain conditions in a crash. This can increase the risk of an injury to a front seat passenger. In addition, the condition can lead to a noncompliance with certain parts of Federal Motor Vehicle Safety Standard (FMVSS) No. 208 “Occupant Crash Protection.”

Remedy:
Any authorized Toyota dealer will recalibrate the occupant classification system FREE OF CHARGE

Covered Vehicles:
There are approximately 700 vehicles covered by this Safety (Noncompliance) Recall. There are no vehicles were distributed to Puerto Rico involved in this Safety (Noncompliance) Recall.

Owner Letter Mailing Date:
Toyota will notify owners by mid - August 2019


Frequently Asked Questions

What is the condition?

In the subject vehicles, the deployment strategy of the front passenger airbags is determined in part by using inputs from the occupant classification system in the front passenger seat. Because of a calibration error in the occupant classification system, the front passenger airbag and knee airbag may not deploy as designed under certain conditions in a crash. This can increase the risk of an injury to a front seat passenger. In addition, the condition can lead to a noncompliance with certain parts of Federal Motor Vehicle Safety Standard (FMVSS) No. 208 “Occupant Crash Protection.”

Are there any symptoms/warning before the condition appears in the vehicle?
Under this condition, if an adult size person is seated in the passenger seat, the “AIRBAG OFF” light may illuminate. Please refer to Page 47 of the owner’s manual for an image of the “AIRBAG OFF” light.

What is Toyota going to do?
Any authorized Toyota dealer will recalibrate the occupant classification system FREE OF CHARGE.

Which and how many vehicles are covered by this Safety (Noncompliance) Recall?

There are approximately 700 vehicles covered by this Safety (Noncompliance) Recall.

How long will the repair take?
The repair takes approximately forty-five minutes. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.

What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1-888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.
 
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