MG
Moderator
On April 23,2019, Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on certain 2019 Model Year Sienna vehicles.
Condition:
During the manufacturing process of the passenger side front doors, it is possible that a component may not have been welded properly. This could affect an airbag system sensor and lead to nondeployment or inadvertent deployment of the passenger side front seat and curtain shield airbags. This can increase the risk of a crash or injury in the event of a crash.
Remedy:
Any authorized Toyota dealer will replace the passenger side front door sub-assembly with a new one FREE OF CHARGE.
NOTE: The remedy involves the replacement of the passenger side front door sub-assembly. All other door components such as the interior door panel, window, moldings, door handle, etc. will be reused. The door will also require painting. Installation of the new door sub-assembly, re-installation of the other door components, and painting will be covered by this recall remedy.
Covered Vehicles:
There are approximately 270 vehicles covered by this Safety Recall. No vehicles involved in this Safety Recall were distributed to Puerto Rico.
Owner Letter Mailing Date:
Toyota will notify owners by mid – June 2019
Frequently Asked Questions
What is the condition?
During the manufacturing process of the passenger side front doors, it is possible that a component may not have been welded properly. This could affect an airbag system sensor and lead to nondeployment or inadvertent deployment of the passenger side front seat and curtain shield airbags. This can increase the risk of a crash or injury in the event of a crash.
Are there any warnings that this condition exists?
No. There are no warnings that this condition exists
What is Toyota going to do?
Any authorized Toyota dealer will replace the passenger side front door sub-assembly FREE OF CHARGE.
NOTE: The remedy involves the replacement of the passenger side front door sub-assembly. All other door components such as the interior door panel, window, moldings, door handle, etc. will be reused. The door will also require painting. Installation of the new door sub-assembly, re-installation of the other door components, and painting will be covered by this recall remedy
What is a “door sub-assembly”?
The door sub-assembly is the door without any trim or components added to it. All other door components such as the interior door panel, window, moldings, door handle, etc. will be reused. The door sub-assembly will also require painting. Installation of the new door subassembly, re-installation of the other door components, and painting will be covered by this recall remedy.
Which and how many vehicles are covered by this Safety Recall?
There are approximately 270 vehicles covered by this Safety Recall
How long will the repair take?
The repair takes approximately nine hours. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.
What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1-888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.