2019 Toyota Tundra Load Carrying Capacity Modification Label – Incorrect Information Recall J08

MG

Moderator


Subject: Safety Recall J08– Remedy
2019 Toyota Tundra Load Carrying Capacity Modification Label – Incorrect Information

On December 19, 2018, Toyota filed a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on certain 2019 model year Tundra vehicles.

Condition:
Due to a software programming error, the weight of a particular spray-in bed liner accessory may have been applied incorrectly to other bed liner types (for vehicles with other length beds). This resulted in vehicles receiving a load carrying capacity modification label indicating an added weight less than the actual total weight of accessories installed. As a result, the subject vehicles do not meet a requirement of FMVSS No. 110. A vehicle which is loaded beyond its load carrying capacity may have an increased risk of a crash.

Remedy:
For all retailed vehicles, a new label with corrected information will be provided at no cost to customers. Customers may also visit an authorized Toyota dealer for assistance in replacing the label. For vehicles in new dealership stock, a new label will be provided to the dealership immediately after campaign launch.

Covered Vehicles:
There are approximately 300 vehicles covered by this Safety (Noncompliance) Recall. No vehicles covered by this Safety (Noncompliance) Recall were distributed to Puerto Rico.

Owner Letter Mailing Date:
Toyota will begin to notify owners in Late-January 2019


Frequently Asked Questions

What is the condition?

Due to a software programming error, the weight of a particular spray-in bed liner accessory may have been applied
incorrectly to other bed liner types (for vehicles with other length beds). This resulted in vehicles receiving a load
carrying capacity modification label indicating an added weight less than the actual total weight of accessories
installed. As a result, the subject vehicles do not meet a requirement of FMVSS No. 110. A vehicle which is loaded
beyond its load carrying capacity may have an increased risk of a crash.

What is the load carrying capacity modification label?
This is a label placed in the driver’s door jamb that shows the amount of reduced carrying capacity due to the addition of any factory, distributor, or dealer vehicle modifications. Below is an example of the label.

What is Toyota going to do?
Toyota will send an owner notification by first class mail in late-January 2019, that includes a new label with corrected information, and instructions for installing this label on the vehicle. If a customer feels uncomfortable installing this label, any authorized Toyota dealer can install this label FREE OF CHARGE.

Which and how many vehicles are covered by this Safety (Noncompliance) Recall?

There are approximately 280 vehicles covered by this Safety (Noncompliance) Recall.

How long will applying the new label take?
Applying the new label takes approximately 15 minutes. If brought to a dealer, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.

What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1- 888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.
 
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