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Excessive Oil Consumption on 2AZ-FE Engine LSC ZE7

Discussion in 'Warranty Extensions' started by OishiiJPN, Jan 5, 2015.

  1. Tina Mooring

    Tina Mooring Guest

    Bought my daughter the car of her dreams. A 2007 Scion TC. It's sadly sitting in my driveway with a blown up engine. The oil consumption tests are a joke. The warmer the weather, the more oil this car burnt. The 2 tests performed said she was well within the normal range. Someone needs to explain to me why I called 2 weeks ago to Toyota and lodged a complaint that we just had to put 3.5 quarts of oil in her car after less than 6 weeks previous it was the local Toyota dealership doing the 2nd test. Her 2007 Toyota Scion is no good to me with a blown engine in my driveway. I requested 2 weeks ago for the car to be tested and was told that it was out of the 150K mileage. It wouldn't have been if the car had been fixed after the 1st test was done. Don't get me wrong, Danny Meacomes and all the folks at Hubert Vester Toyota in Wilson, NC are awesome......Just Toyota does not stand behind it's products knowing that their are thousands of unhappy Toyota owners. Don't worry, I will not be purchasing another Toyota product. By the way, I can supply oil receipts in excess of $1000 on a car that was purchased 2 years ago.
     
  2. Thomas Lucca

    Thomas Lucca New Member

    Hi,

    New to this forum, but Ill try to make a long story short. I purchased a 2010 Toyota Camry Hybrid in 2012. I purchased it used from a Toyota dealer in Connecticut. I have taken great care of the care and change my oil at least every 5000 miles as the book states, sometimes sooner. Last week my engine began knocking while I was driving. I took it into a Jiffy lube as I was due for an oil change, they told me there was no oil left in the pan. They added 3 quarts of oil and the oil showed up to the first dot on the dipstick. They told me to drive it over to Toyota repairs immediately, which I did. The next day, I was told by the technician that the engine would be too costly to open up and find out what was wrong. He mentioned the oil consumption issue with this car and told me to call Toyota.

    Now this is the first time I have heard about any oil consumption issue. I have 123K miles on the car and never had this issue before. I called up toyota corporate and was told that I needed to furnish oil change receipts from the last year. Over this past week I have been trying to do this, but I am missing 2. I usually take my car into gas stations for oil changes, and I tried to get the receipt from the Shell station, and they had no record of me every being there. (Ive gone there 2 times in the last 2 years.)

    My question is; am I out of luck if I dont furnish these receipts? The man at Jiffy Lube told me there was almost no oil in the pan. Isnt this proof enough that the car excessively consumed the oil? At this point I am just going to sell it for what ever I can get, but, is there anything else I can do? I havent seen anyone having any luck with repairs for a blown engine on this forum, but I figured I would ask. Would Toyota make any exception If I cant furnish the receipts? Im pretty sure the Jiffy Lube guy could write a brief letter explaining that there was no oil.

    Im pretty sure I am out of luck, but I figured I would ask here.

    Thanks in advance for any input,

    Tom
     
  3. Chuck Arms

    Chuck Arms New Member

    I own a 2010 Lexus HS250h with the 2az-fxe engine does anyone have the Warranty Enhancement Notification Notice from
    TSB Date: May 13, 2015
    TSB Number: L-SB-0109-14
    NHTSA Number: 10058282
    My local dealer says they cant find anything on this. I think they are looking for recall info, not TSB. I need to verify the VIN numbers covered . So far it looks like all cars with this 2az-fxe engine have Excessive Oil Consumption issues and are covered.
     
  4. Chuck Arms

    Chuck Arms New Member

    I own a 2010 Lexus HS250h with the 2az-fxe engine does anyone have the Warranty Enhancement Notification Notice from
    TSB Date: May 13, 2015
    TSB Number: L-SB-0109-14
    NHTSA Number: 10058282
    My local dealer (Cherry Hill Lexus, Nj)says they cant find anything on this. I think they are looking for recall info, not TSB. I need to verify the VIN numbers covered . So far it looks like all cars with this 2az-fxe engine have Excessive Oil Consumption issues and are covered.
     
  5. Thomas Lucca

    Thomas Lucca New Member

    Hi all!

    So I have managed to get all my receipts for my 2010 Toyota Camry Hybrid oil changes for the last year. Long Story short, my engine started making a knocking sound, took it in to Jiffy Lube, they said there isnt any oil in the pan,, they put in 3 quarts and told me to drive it over to Toyota Service which I did. I was told at Toyota that it would be too expensive to fix the engine (around 3K) They told me about the oil consumption issue, and even though I never had the oil consumption test performed, I was told that they might help me out if I show that I had the oil changed every 5000 miles and showed reciepts for the last year. I was told that I have to have one of the workers at Toyota Service send in the receipts to Toyota Corporate. I am going to bring them in tomorrow. Has anyone had their engines repaired this way? I just wonder If I am wasting my time and it is going to be refused. Need to get a new car ASAP and dont know if I can wait the 4-6 weeks to hear an answer.

    Has anyone heard of anyone getting toyota to fix the engine? I am within the secondary warranty, my car has only 120K miles and is a 2010. I was never told of any oil consumption issue as I bought the car used. Am I out of luck here? Any input would be much appreciated.

    Thanks,
    Tom
     

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