Power Window Switch Recall C0M (Expanded)


Staff member
TORRANCE, Calif., Oct. 10, 2012 – Toyota Motor Sales, U.S.A., Inc. (TMS), today announced that it will conduct a safety recall involving approximately 2.5 million vehicles to inspect and apply special fluorine grease to the driver’s side Power Window Master Switch (PWMS). The vehicles involved include:

• 2006 to 2011 Yaris (approx. 110,300)
• 2006 to 2011 RAV4 (approx. 336,400)
• 2007 to 2011 Tundra (approx. 337,100)
• 2007 to 2009 Camry (approx. 938,100)
• 2007 to 2009 Camry Hybrid (approx. 116,800)
• 2008 to 2011 Scion xD (approx. 34,400)
• 2008 to 2011 Scion xB (approx. 77,500)
• 2008 to 2011 Sequoia (approx. 38,500)
• 2008 to 2011 Highlander (approx. 135,400)
• 2008 to 2011 Highlander Hybrid (approx. 23,200)
• 2009 to 2011 Corolla (approx. 270,900)
• 2009 to 2011 Matrix (approx. 53,800)

Recall Letter #1

Recall Letter #2

Recall Letter #3

You can check the status of any Recall on your Toyota here.

The driver’s side PWMS may experience a “notchy” or sticky feel during operation. If commercially available lubricants are applied to the switch in an attempt to address the “notchy” or sticky feel, melting of the switch assembly or smoke could occur and lead to a fire under some circumstances.

The “notchy” or sticky feel may be caused by an uneven application of the grease during the switch assembly process at the supplier. If the grease is not applied evenly, frequent use of the switch and normal operation may cause the grease to become carbonized and may eventually result in the deterioration of its lubricating properties.

The recall remedy will involve an inspection, switch disassembly, and application of special fluorine grease. The switch inspection and repair will be performed at no charge to the vehicle owner.

Owners of vehicles covered by this safety recall will receive an owner notification letter via first class mail starting in late October 2012. The repair will take approximately one hour depending on the dealer’s work schedule.

Today’s announcement is for U.S. market vehicles only. No other Toyota, Lexus, or Scion vehicles are involved. We are not aware of any vehicle crashes for this condition.

Detailed information is available to customers at www.toyota.com/recall and the Toyota Customer Experience Center at 1-800-331-4331.
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