Correction to previous post on order date as noted by dealer.
I have been completely unimpressed with Toyota Motor Sales USA Inc. response to subject warranty enhancement. Granted, it was voluntary, albeit for the massive complaints on social and Toyota related internet forums. My specific situation was reported to Cherokee Co. Toyota- The part was ordered on 10/14/2015 on RO# 536851.
Inquired 2.1.2017 as to what the status is on the repair. Service manager said Toyota , that same day, told dealers to cancel all orders and re-enter them into a new process. So the dealer @ the behest of Toyota Corp. is now starting the process over. My question is- You have a self imposed deadline of May 31, 2017. Have not been able to replace my dash since Oct. 2015. You are NOT instilling any confidence in your word or products with this customer. What happens if my dash is not replaced by May 31, 2017 ?
Looking forward to your reply.
Regards,