S
Steve
Guest
After the oil consumption repair what is the warranty on the engine?
The repair should be covered like any other Toyota repair, 1 year/Unlimited miles.After the oil consumption repair what is the warranty on the engine?
If any of these internal parts are in fact "needed" then Toyota should pay for them. If they are merely a recommendation by the Dealer and not necessarily needed, then its on you to purchase them but I wouldn't do so personally.My Scion XB just failed the Oil Consumption test. Dealer is ordering parts. They have recommend for an added cost to replace the following parts. Please let me know your thoughts on replacing these parts.
Timing Chain
Timing chain tensioner
8 countershaft bearings
2 camshaft bearings
oil pump
Thanks
Good luck in getting Toyota to fix these faulty engines. My grandson's Scion has been at North Georgia Toyota for over a month. I have a case number and have contacted Scion headquarters several times. THESE FOLKS DONT HAVE A CLUE. Scion rep told me I had to get engine repaired before they would do an oil consumption test. Scion rep also told me that the pistons were not part of the engine. Toyota District Mgr Mark Coleman told me two weeks ago that he had sent papers to Toyota and that I should hear from "them".After the oil consumption repair what is the warranty on the engine?
The letter not withstanding, the rules are simple and must be followed by every Toyota Dealer. The Primary coverage--until October 31, 2016, regardless of mileage, is now over and Owners have to follow the secondary coverage. This is applicable for 10 years from the date of first use (DOFU) or 150,000 miles, whichever occurs first.Excessive Oil Consumption by Faulty Toyota Engines. I got a call on 3/2/17 from Jay Mahoney at Toyota Headquarters (800-331-4331 Ext 73810). Mahoney said that an oil consumption test had to be started by 10/31/16 in order for the 150,000 extended warranty to be applicable. I told him that local Toyota Svc Mgr, Toyota District Mgr and the folks at Scion headquarters did not know this. He was insistent and basically said these parties did not know what they were talking about. The car has been at North Georgia Toyota for weeks waiting on a decision from Toyota. If Mahoney is correct, it has been an enormous waste of time by alI involved. Do you agree with Mahoney?
PS Below is a portion of a letter sent to car owners which Mahoney said proves his point. I don't think it says what Mahoney contends at all. What is your interpretation?
"This Warranty Enhancement Program provides a Primary and Secondary coverage extension to the vehicle’s “New Vehicle Limited Warranty” for replacement of parts related to Excessive Engine Oil Consumption. If the condition is verified, warranty work will be performed in accordance with the applicable Technical Service Bulletin under the terms of this Warranty Enhancement Program*.
- The Primary Coverage offers warranty enhancement until October 31, 2016, regardless of mileage.
- After the Primary Coverage period ends, the Secondary Coverage is applicable for 10 years from the date of first use or 150,000 miles, whichever occurs first.
Please note that this coverage is for warranty work performed at an authorized Toyota dealer only."
WHAT IS YOUR INTERPRETATION OF THIS LETTER?
After reading your TSB concerning Toyota's acceptable guidelines of 1 quart of used oil per 1200 miles has sealed my lifetime boycott of all Toyota products. Anyone with knowledge about engines knows that a well designed, well tuned engine doesn't burn ANY oil, much less a quart every 1200 miles. I'm in the market for a new car and Toyota is no longer "in the hunt" if you get my drift.
The repair should be covered like any other Toyota repair, 1 year/Unlimited miles.